Perinatal death is complex and may affect parents’ health in a significant way. It is believed that the quality of services offered could influence parents’ experience. Exchanges among practitioners from various disciplines revealed that the services intended to support parents are not well understood. While parents expressed the need to be heard and to have their grief acknowledged, practitioners expressed their feeling of helplessness when faced with such suffering. The latter also noted that fathers mourn differently, and that services do not account for this. Thus, the recommendation is for better-adapted follow-up that takes into account the observed differences between men and women in bereavement, and for research projects exploring the quality and relevance of services and resources offered to families.